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Jared Soares for The New York Times
Josh Russell working at the Optoro warehouse in Lanham, Md., on Monday.
Americans returned $260 billion in merchandise last year, according to the National Retail Federation. Optoro tries to find ways to resell, recycle or donate that merchandise.
By KATIE BENNER
Mr. Siminoff replaces Janet Van Huysse, ending a year in which the company was criticized about its minority hiring.
By JOHN MARKOFF
Critics say Massively Open Online Course, or MOOCs, are over-hyped. But defenders say they are reaching people in unexpected ways.
By BEN SISARIO
Mr. Lowery, a rock guitarist-songwriter, applied for class-action status, arguing that Spotify has failed to handle the mechanical licensing for a huge number of songs by many songwriters.
By J. D. BIERSDORFER
If you have reached the end of the free three-month trial of the streaming service and find it is not for you, here’s how to stop the monthly bills.
By JIM KERSTETTER
In the view of a growing number of universities, what’s needed to satisfy ambitious students are programs that teach them how to be entrepreneurs.
By NICK CORASANITI
As presidential candidates have pushed the limits on the platforms, there have been more than a few missteps.
By NICK WINGFIELD
The former Microsoft executive explains why Microsoft appears to have fallen behind Sony in the game console market.
By STEPHANIE ROSENBLOOM
Just as biologists name and group plants by categories, travelers on social media have developed a worldwide taxonomy and nomenclature for photos with shared characteristics.